KITCHEN & bATHROOM PROGRAMME

ABOUT THE WORKS

YOUR NEW KITCHEN

  • • Please make sure that all kitchen units and worktops are cleared so that we can start the work.

    • Take down curtains and blinds, including the fittings and poles.

    • Set up a temporary kitchen area in your living room, so that you have access to essentials such as your kettle, tea, coffee, microwave and cutlery.

    • Our operatives will disconnect and reconnect all appliances.

    • We will help you with any large items that you can’t move yourself, if you let us know in advance.

    • Please remember to remove any valuable items out of the area we are working in to prevent them from being damaged.

    • Dust sheets will be provided if needed and floor protectors will be laid where necessary.

  • We will start work at your home at around 8am on the agreed date and the work will take approximately seven working days. 

  • • While our trade operatives are working in your kitchen, you won’t be able to use it.

    • We will start by removing your old kitchen units, installing the new plumbing and electrics. Once this is complete the next stage is the plastering, fitting the new kitchen units, tiling, painting and flooring installation.

    • Our trade operatives finish work at approximately 4pm Monday to Thursday and 3.30pm on Friday. 

  • We will carry out our quality check and compliance procedures to ensure all items are fitted to the required standards.

    If you experience any problems, after we have left your home, please do not hesitate to contact your landlord, who will work with Esh’s Aftercare Team to make sure they are resolved. 

  • Your new kitchen will last for many years if you take good care of it. 

    • Please always read the instructions on your cleaning products and use a mild detergent that is suitable for your worktops, sink and flooring. 

    • Don’t place anything heavy on opened drawers or doors.

    • Don’t overload shelves in your kitchen cupboards.

    • Don’t cut anything directly onto the worktop or place hot pans on the worktop as this will cause damage.

YOUR NEW BATHROOM

  • • Please make sure that your bathroom is clear and pack away toiletries and fittings that you want to keep, such as mirrors and cabinets.

    • Please remember to remove any valuable items out of the area to prevent any possible damage.

    • Dust sheets will be provided if needed and floor protectors will be laid where necessary.

    • We would advise you to remove any breakables in areas that we will use to access your bathroom, such as the hallway and stairs.

  • We will start work at your home at around 8am on the agreed date and the work will take approximately seven working days. 

  • • While our trade operatives are working in your bathroom during the day, you won’t be able to use your bathroom, so we advise that you have alternative arrangements in place. 

    • After approximately 4pm Monday to Thursday and 3.30pm on Friday, once the trade operatives have finished for the day, we will leave your toilet and sink in full working order. 

  • We will carry out our quality check and compliance procedures to ensure all items are fitted to the required standards.

    If you experience any problems, after we have left your home, please do not hesitate to contact your landlord, who will work with Esh’s Aftercare Team to make sure they are resolved. 

  • Your new bathroom will last for many years if you take good care of it. 

    • Always clean the bath with hot soapy water immediately after use. 

    • Please always read the instructions on your cleaning products and make sure they are suitable for the surface. Do not clean the bath with gritty and abrasive cleaners or bleach.

    • If applicable, rinse the shower curtain to remove traces of soap and machine wash regularly.

    • Always clean your flooring with a mild detergent.

    • Remember to keep the room vented to prevent condensation and mould. 

YOUR OPTIONS

GET IN TOUCH

  • If you experience a problem out of hours, contact Broadacres who will contact Esh Construction on your behalf.

  • Click here to view our most frequently asked questions.

  • Visit our Customer Feedback page to submit a compliment, claim or complaint, and to read the complaints procedure.